Through the AmeriCorps RSVP (Retired Senior Volunteer Program), a 55 and older volunteer program, come help as a SHIP Counselor volunteer, you will objectively counsel Medicare Beneficiaries, their caregivers or representatives who have problems and/or questions with Medicare, Medicare Supplement, Medicare managed care or long-term care insurance. Responsibilities of a SHIP counselor include
- having and maintain an email address,
- satisfactorily complete the initial SHIP training session,
- conduct individual health insurance counseling sessions with complete confidentiality to the client,
- must be able to navigate the Internet,
- may assist with Medicare and Medicare appeals claim filing,
- be an advocate for SHIP clients,
- be willing to contribute 8-10 hours per month counseling SHIP clients,
- complete a client contact report for each counseling session to regularly report SHIP activities on SHIP Tracking and Reporting System (STARS) by the end of each month.
- Must counsel without conflict of interest.
- Must attend ongoing education programs or meetings and agree to background check
Cannot be affiliated with the insurance industry or insurance claims filing business to the extent that serving as a SHIP volunteer could be used for personal and financial gain.
Mileage reimbursement is available for eligible AmeriCorps RSVP volunteers.
Please contact Rebecca Koss to learn more about the RSVP program and volunteer opportunities at 630-553-5777 or email rkoss@seniorservicesassoc.org
